Booking Policies:-

Confirmation Policy :-

  • Reservation shall be confirmed on the payment of the advance amount by the customer.
  • The remaining payment must be paid before the trek/trip start.
  • Payment can be made via NEFT / RTGS / Bank Transfer / Cash / Online Reservation.
  • In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.

Cancellation Policy :-

Cancellation should be done via email at cancle@offbeatvacation.com. Phone calls or
messages will not be accepted for cancellations.
Cancellation charges are based on the total trek/trip fee, regardless of the amount paid, whether
in full or partial.

  • The cancellation policy is determined based on the original booking date and the original
    start date of the trek/tour.
  • If the booking is cancelled 15 days or before the trek date then 100% of the booking amount
    will be refunded. (100% refund except for 10% service charges).
  • If the booking is cancelled 7days to 15 days or before the trek date then 60% of the booking
    amount will be refunded.
  • If cancellations are made 0 day to 7 days before the date of travel then 100.0% of the total
    tour cost will be charged as cancellation fees.
  • No show = No refund.

Refund Policy :-

  • You’ll get your refund within 10 business days, but they’ll deduct a transaction fee.
  • If there are government orders, bad weather, protests, landslides, or other unexpected issues,
  • we’ll try to offer you an alternative trip, but you won’t get a refund.
  • If they cancel some activities, they’ll give you a different plan, but no refunds.
  • If your trek or trip can’t finish due to natural disasters or unexpected events (like rain, snow,
    earthquakes, strikes, or protests), no refunds.
  • You have to pay for any extra expenses because of these events, and the company isn’t
    responsible for them. No refunds.
  • If you miss any part of the trip, like meals, no refunds.
  • If you decide or have to cancel the tour because of changes to the plan, no refunds.
  • If they change, cancel, or you don’t use some parts of the trek or trip, no refunds.